Architect Storage &Backup

Exp -10-15 years
Role Overview:

• 
  We are seeking a Senior Consultant with deep expertise in storage and backup
  infrastructure, data migration strategies, and enterprise IT consulting. This
  individual will lead customer engagements, build methodologies, and deliver
  value through the ZENfra platform.
• 
  Experience in product implementation and customer support management is a
  strong plus, enabling this role to bridge consulting with hands-on delivery and
  post-deployment success.

Key Responsibilities:
Consulting & Strategy:

• Engage with enterprise customers to understand their infrastructure, pain
  points, and transformation goals.
• 
  Design and recommend migration strategies and modernization roadmaps for
  storage and backup environments.
• 
  Develop reusable methodologies and frameworks tailored to customer needs.

ZENfra Enablement:

• 
  Translate customer requirements into actionable insights using the ZENfra
  platform.
• 
  Build and deliver ZENpacks (customized solution bundles) including reports,
  dashboards, and automation scripts.
• 
  Collaborate with ZENfra product and engineering teams to enhance platform
  capabilities based on field feedback.

Product Implementation & Support:

• 
  Lead or support ZENfra platform deployments across customer environments.
• 
  Ensure smooth onboarding, configuration, and integration of ZENfra components.
• 
  Manage customer support escalations, ensuring timely resolution and customer
  satisfaction.
• 
  Provide feedback to product teams to improve usability and performance.

Leadership & Delivery:

• 
  Lead and mentor a team of consultants and engineers across multiple customer
  engagements.
• 
  Prioritize tasks and manage delivery timelines while maintaining high customer
  satisfaction.
• 
  Ensure quality and consistency in deliverables across projects.

Customer Success:

• 
  Act as a trusted advisor to customers, helping them derive maximum value from
  VTG and ZENfra offerings.
• 
  Conduct workshops, training sessions, and executive briefings as needed.

Required Skills & Experience:

• 10+
  years of experience in IT consulting with a focus on storage, backup, and
  data protection technologies.
• Proven
  experience in data centre migrations, cloud transitions, and
  infrastructure assessments.
• Strong
  leadership experience managing cross-functional teams and customer
  engagements.
• Hands-on
  experience with product implementation and customer support management.
• Excellent
  communication and stakeholder management skills.
• Familiarity
  with tools like ZENfra, ZENfra Ignite, or similar platforms is a strong
  plus.
• Ability
  to create structured reports, methodologies, and reusable assets.
• Experience
  working with global customers and managing multiple priorities.

Preferred Qualifications:

• Certifications in storage technologies (e.g., NetApp,
  Dell EMC, Veritas, Commvault).
• 
  Exposure to cloud platforms (AWS, Azure, GCP) and hybrid infrastructure.
• 
  Experience with automation and scripting (Python, PowerShell) is a plus.