Description
Key Responsibilities
1. Project Planning & Delivery
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Lead end-to-end delivery of retail and e-commerce technology projects from initiation to deployment.
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Create project plans, timelines, sprint schedules, and resource allocation strategies.
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Track and manage project scope, risks, issues, dependencies, and deliverables.
2. Retail & E-Commerce Functional Expertise
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Manage projects related to Order Management Systems (OMS), Inventory Management, Merchandising, and E-Commerce platforms.
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Partner with business teams to understand needs around catalog updates, promotions, pricing, inventory visibility, and fulfillment workflows.
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Support implementation of logistics workflows including order routing, shipping, warehouse operations, and returns.
3. Cross-Functional Collaboration
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Work closely with Product, Engineering, Merchandising, Supply Chain, Warehouse Operations, and Customer Experience teams.
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Coordinate requirements, user stories, acceptance criteria, and UAT with business stakeholders.
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Ensure alignment between business goals and technical solutions.
4. Agile Project Execution
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Facilitate Agile ceremonies including sprint planning, daily standups, grooming, and retrospectives.
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Maintain backlogs, prioritize tasks, and ensure smooth communication across distributed teams.
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Track velocity, burn-down metrics, and team performance for continuous improvement.
5. Vendor & Stakeholder Management
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Manage third-party vendors, implementation partners, and offshore delivery teams.
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Prepare business updates, dashboards, and executive-level project reports.
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Communicate project status, risks, and dependencies clearly across all stakeholder groups.
6. Quality Assurance & Deployment
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Oversee UAT, regression testing, defect triage, and deployment readiness.
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Ensure system changes meet quality standards and deliver consistent user experience.
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Support go-live planning, cutover activities, and post-production monitoring.
Qualifications
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10+ years of experience in Project Management within Retail, E-commerce, Logistics, or Supply Chain domains.
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Strong knowledge of Order Management (OMS), Inventory, Merchandising, or Fulfillment systems.
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Hands-on experience working in Agile/Scrum environments.
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Proficiency with Jira, Confluence, MS Project, Excel, or similar delivery tools.
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Excellent communication, stakeholder management, and problem-solving skills.
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Experience working with cross-functional and offshore teams.
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PMP, CSM, SAFe, or Agile certifications are a plus.
JOBID: 12241