Messaging / Microsoft Exchange Engineer

What you might work on:

• Effectively manage the messaging platform and
  lifecycle activities 
• Focus on optimizing stability, availability,
  reliability, and performance of the platform
• Monitor and control messaging processes and
  implement appropriate security measures
• Lead and assist with the implementation of new or
  additional messaging technologies to improve infrastructure services, both
  locally and remotely
• Provide on-call for after-hours support, in a
  rotation of primary and backup on-call
• Provide Tier 3 support and serve as a mentor for
  Tier 2 support staff, providing guidance for resolution of issues
• Present technical concepts clearly to a
  non-technical audience, including colleagues and clients
• Develop and maintain messaging policies,
  standards, and procedures
• Document standards and provide on-going training
  to other team members
• Develop automation solutions using Python and/or
  BASH scripts

Qualifications:

• 5 years’ experience adopting cloud methodologies
  including implementing, supporting and evolving enterprise scale identity
  management, messaging and office productivity solutions
• O365 Communication and Collaboration technologies
  including Exchange, Teams, and SharePoint Online
• Active Directory, ADFS, AADC - structure and
  security related to OUs, GPOs, and user / group
• Demonstrated experience designing and integrating
  dissimilar messaging platforms
• Hands-on experience with Active Directory and
  PowerShell Scripting
• Administration of global corporate email systems
  based on Microsoft Exchange hybrid including high availability and
  disaster recovery capabilities
• Email security tools and methods including TLS,
  DKIM, DMARC, SPF, and anti-virus and services such as Proofpoint Messaging
  Gateway
• Experience with email archiving solutions like
  Enterprise Vault
• Recent Office 365 administration experience,
  including experience with DLP, E-Discovery, and Security and Compliance
• Prioritization Skills-The ability to analyze
  support requests and prioritize them based on impact
• Proficiency of related technologies such as
  Unified Messaging, MFA, Windows Server, Hyper-V, mobile devices,
  eDiscovery and disaster recovery solutions.

Preferred Competencies:

• Excellent verbal, written, and presentation
  skills
• Ability to interact effectively at all levels of
  the organization
• Strong technical analysis and engineering skills

JOBID: 11822