Virtual Tech Gurus
Description
Experience: 6-9 Years
Details:
- We are seeking a Senior Slack
Infrastructure Engineer to manage and maintain our client's enterprise Slack
environment. The ideal candidate will have a strong understanding of SaaS
platforms, Slack architecture, and integrations, with the ability to troubleshoot
issues, implement security features, and lead vendor management efforts. This
role requires technical expertise, strong leadership skills, and a
collaborative mindset to work with cross-functional teams.
Responsibilities:
- Maintain
and support the infrastructure of Slack to ensure high availability,
reliability, and scalability - Understand
Slack’s software, architecture, and authentication mechanisms - Implement
security features and manage authentication protocols within the Slack
environment - Manage
integrations, add-ons, and plugins to extend Slack functionality - Collaborate
with internal teams to ensure Slack is optimized for business needs - Identify
and escalate vendor issues when necessary and hold vendors accountable - Ask
critical questions to clarify ambiguous information and drive to
resolution - Remain
proactive in challenging assumptions and verifying technical accuracy
Required Skills:
- Strong
experience with Slack administration and infrastructure management - Excellent
leadership and communication skills - SaaS
vendor management experience (especially Slack or similar platforms) - Proven
ability to learn new technologies quickly and apply them effectively - Ability
to troubleshoot infrastructure issues and work cross-functionally - Strong
judgment on when to escalate issues or push vendors for accountability
Preferred Qualifications:
- Experience
with enterprise collaboration platforms and integrations - Background
supporting large-scale Slack implementations
JOBID: 12058