Description
Key Responsibilities
Technical Leadership & Architecture
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Lead and own the roadmap for enhancing decisioning logic to drive increasing business value.
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Architect, design, and implement enterprise decisioning solutions using Pega Customer Decision Hub and PegaRULES engine.
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Serve as the subject matter expert for Pega FS Frameworks, PRPC, and decisioning applications.
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Drive end-to-end full life cycle development using Agile, Scrum, and Waterfall methodologies.
Development & Implementation
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Design, develop, code, test, and debug Pega-based applications and integrations.
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Implement and optimize Next Best Action Designer strategies across channels.
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Enhance and maintain Pega decisioning logic, ensuring scalability and performance.
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Conduct performance tuning and ensure compliance with internal and external standards.
Collaboration & Governance
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Work across teams including QA, Infrastructure, Release Management, and PMO to ensure successful delivery.
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Manage internally developed and externally sourced applications as needed.
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Provide coaching, mentoring, and knowledge transfer to team members and stakeholders.
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Participate in governance processes and maintain high-quality documentation.
Continuous Improvement
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Proactively identify opportunities to improve decisioning capabilities and platform performance.
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Ensure alignment with business objectives, compliance requirements, and architectural standards.
Required Qualifications
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10+ years of hands-on experience with Pega Customer Decision Hub (CDH).
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8+ years of application development experience across SDLC methodologies (Agile, Scrum, Waterfall).
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Strong experience with Pega CDH v8.5+ and Next Best Action Designer implementation.
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Domain knowledge of PegaRULES engine, Pega FS Frameworks, and enterprise systems architecture.
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Bachelor’s degree in Computer Science, Software Engineering, or related field.
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Pega Certified Senior System Architect (CSSA) required.
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Lead Pega Decisioning Consultant certification required.
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Lead System Architect (LSA) certification preferred.
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Experience working on legacy transformation projects using Pega CDH preferred.
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Strong communication, analytical, and collaboration skills.
JOBID: 12252