Description
Key Responsibilities:
-
Program Leadership:
Lead end-to-end delivery of strategic Ecommerce programs from initiation to deployment, ensuring alignment with business goals, timelines, and quality standards. -
Agile Delivery:
Implement and oversee Agile and Kanban frameworks to enhance visibility, predictability, and delivery velocity across development teams. -
Offshore Coordination:
Manage and coordinate global teams across multiple time zones, fostering collaboration between onshore stakeholders and offshore development centers. -
Budgeting & Forecasting:
Develop, manage, and monitor program budgets, forecasts, and resource allocations to ensure financial efficiency and cost control. -
Cost-Benefit & ROI Analysis:
Conduct financial analysis and performance measurement, including Earned Value (EV) and Return on Investment (ROI) metrics, to drive data-driven decision-making. -
Stakeholder Management:
Partner with product, engineering, and business leadership to prioritize initiatives, resolve dependencies, and communicate program status and risks. -
Process Optimization:
Continuously assess and refine delivery frameworks, tools, and reporting mechanisms to improve execution and governance maturity. -
Risk & Compliance Management:
Identify and mitigate delivery, technical, and financial risks across all program stages while ensuring compliance with enterprise standards.
Required Skills & Qualifications
-
Bachelor’s or Master’s degree in Computer Science, Engineering, Business, or related field.
-
10+ years of overall experience, including 5+ years in Technical Program or Project Management within Ecommerce or Digital Retail environments.
-
Proven experience managing offshore delivery models and cross-functional global teams.
-
Strong command of Agile, Scrum, and Kanban methodologies with a track record of successful Agile program delivery.
-
Solid financial management experience including budget planning, forecasting, EV, and ROI analysis.
-
Excellent communication, stakeholder management, and executive reporting skills.
-
Hands-on experience with tools such as JIRA, Confluence, MS Project, Smartsheet, or similar program management suites.
-
PMP, CSM, SAFe, or PMI-ACP certification preferred.
Preferred Experience
-
Prior experience managing large-scale Ecommerce platform transformations, digital storefronts, or omnichannel integrations.
-
Familiarity with cloud-based architectures (AWS, Azure, GCP) and modern development practices (CI/CD, microservices, APIs).
-
Exposure to data analytics, personalization, or payment gateway integrations in Ecommerce systems.
JOBID: 12227